Popular North Staffordshire tourist attraction Alton Towers has decided to close its waterpark for the day after a number of guests reported ‘irritation of the eyes and throat’.
Police, paramedics, and firefighters were called shortly before 2pm today (Monday, March 2) to reports both staff and visitors were suffering with the irritation.
Alton Towers says it has now made the decision to close the waterpark.
A spokesman said: “At around 1 o’clock today we took the decision to close the Waterpark after a small number of people reported irritation of the eyes and throat.
“We are working with West Midlands Ambulance Service and Staffordshire Fire Brigade to investigate.
“All affected guests are being offered medical treatment, and their tickets will be refunded or revalidated.”
The air ambulance from Cosford was sent to the scene but paramedics say they are unclear on the numbers of people affected yet.
A West Midlands Ambulance Service spokesman said: “We were called to the waterpark at Alton Towers at 1.33pm to reports of patients feeling unwell.
“We sent a number of resources, including the Midlands Air Ambulance from Cosford, three paramedic officers and an ambulance who are currently treating a number of patients at the scene.”
Staffordshire Fire and Rescue Service confirmed crews from Leek, Cheadle, and Uttoxeter are carrying out assessments at the scene.
A spokesman said: “Staffordshire Fire and Rescue Service were called to the waterpark at Alton Towers Resort at 1.50pm this afternoon (Monday 2 March) following reports of staff and guests with irritation to the eyes and throat.”
Police officers confirmed they remain at the scene.