Devastated daughter Linda Ellis says she cannot give her 87-year-old mum any presents on Christmas Day – because of a coronavirus case at her care home.
The 65-year-old says she has only seen her mum five times since March due to the pandemic and had been looking forward to delivering the gifts.
But she says that is now not possible due to the positive Covid-19 case at her mum’s Stoke-on-Trent care home.
The gifts include a food hamper and nightdresses.
Linda, from Burslem, said: “My mum is upstairs and bedbound. She comes downstairs to play bingo on Fridays which is her own choice. I phone her everyday and I have been going and waving to her through the window on a Friday.
“We have been told they can’t receive any Christmas presents because of contamination, not even one. The trees have been removed from out of the residents’ rooms so that they can clean.
“We’ve been told we can’t go and wave to them through the window which I have said I am going to do on Christmas Day regardless. I’m devastated.”
Linda would visit her mum up to four times a week before the coronavirus pandemic struck.
She added: “I talk to her on the phone everyday but she is 87 and gets mixed up with her phone. It has been a massive change for us and she is starting to feel a bit upset.
“When we found out about the vaccine I was really pleased. I am scared of catching it and I really don’t want my mum to catch it. I thought they made the right decision with vaccinating care homes first.
“I am devastated and really upset. It might be her last Christmas. She might not be here next year because she isn’t well in her health.
“I can’t go in and give her a hug for Christmas. She is feeling down and wants to see me. She wants to see people.
“Christmas is a time of celebration and happiness and that has been taken away from the residents and I am not blaming the home for that.”
StokeonTrentLive has contacted the care home for a statement regarding the Christmas present ban and the reported coronavirus case.