Families lodged 2,000 complaints about ‘foul odours’ from Walley’s Quarry over the weekend.
Newcastle Borough Council says it is now ‘concerned’ about the number of complaints coming from the Red Industries operated site.
The ‘staggering’ number of complaints spanned from across the Newcastle Borough with some reporting a ‘faint odour’ while others felt it was an ‘extremely strong odour’.
The authority now wants families to know it is working to rectify issues surrounding the Silverdale landfill.
A spokesman said: “Over the weekend we received a staggering 2,000 complaints from concerned residents regarding foul odours in many parts of Newcastle-under-Lyme.
“The Council would like to reassure all those affected that we’re taking this issue very seriously and are doing everything we possibly can to resolve the problem.
“We’re reviewing every possible avenue available to try and support residents.
“In the meantime, please keep reporting complaints to us.”
Newcastle MP Aaron Bell says the Environment Agency (EA) also received over 1,200 complaints between Friday, February 26 and Sunday, February 28.
He also believes Keele University and the Royal Stoke University Hospital have now lodged representations about the quarry.
He said: “It is my belief that the EA need to treat the events of the last week as a specific environmental incident, over and above the general complaints about odour from the landfill.
“The working theory is that the totally unacceptable odour at the weekend was caused by additional gas venting out from the new wells they have asked Red to drill. These new wells should all be connected up by the end of this week and they will mean the operator is able to capture 25-50 per cent more gas from deep inside the landfill, reducing the amount making its way to the surface.
“In the longer term this should reduce odour, but what it led to at the weekend was completely intolerable.
“The council confirmed that they had received over 2000 complaints over the weekend (they believe they had more than the EA because many complainants gave up on the EA having been on hold for too long).
“They have also had representations from institutions such as the Royal Stoke Hospital and Keele University and will be convening a meeting with them and others.”
Red Industries says analysis from the Environment Agency has found air quality around the quarry is at permitted levels.
A spokesman said: “Walleys Quarry is compliantly operated under an environmental permit and county council planning permission.
“The Environment Agency has carried out two comprehensive air quality studies in the Silverdale area, amounting to some 342 days of continuous monitoring during the last four years. All results are below those set for human health.
“The Environment Agency is currently carrying out a third air monitoring study and we do not expect the results to show anything different.”
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