More than 300,000 bins emptied & £19m business grants issued – How this council has supported residents during coronavirus crisis

More than 300,000 bins have been emptied and more than £19million of business grants have been issued as a council stepped up to help its residents through the coronavirus crisis.

Lives changed immediately following the Government’s announcement the UK would go into lockdown on March 23 to combat the spread of Covid-19.

Many have been forced to adapt to a new way of life and that includes Staffordshire Moorlands District Council, which acted as quickly as possible to continue supporting local residents and businesses.

With council buildings closed to the public and the majority of staff home-working, the council was still able to deliver uninterrupted services.

Figures show, up to early May, the council was able to:

  • respond to 3,828 calls and 6,082 webforms
  • empty 333,600 bins across the district, including 33 per cent more dry recycling
  • issue £19.1m of business grants to more than 1,700 businesses
  • respond to 86 business inquiries and contact the Moorlands’ biggest employers to understand how they were affected
  • process 1,629 benefits claims
  • find accommodation for 20 rough sleepers
  • set up a Coronavirus Information Hub on the council website, which received more than 29,000 visits

Councillor Sybil Ralphs, leader of the Council, said: “Covid-19 has affected all of us in ways we couldn’t have imagined just several weeks ago and we are all having to adjust to different ways of living, working and learning.

Staffordshire Moorlands wheelie bins

“But what is clear is that none of us has to do this alone. The strength and spirt of Moorlanders has come to the fore with communities and individuals rising to the new challenges we’re facing magnificently and it is heart warming and humbling to see.

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“For our part, the Council remains very much here to offer our support. We have been able to quickly and effectively respond to the challenges raised by the Coronavirus whilst maintaining our usual services in far from usual circumstances.

“And, whilst we are here to serve our communities, it is gratifying to hear that this is very much appreciated by our residents and businesses – so many households have been showing their appreciation for our waste collection crews with drawings and messages of thanks.

“Feedback from businesses who’ve received grants has been overwhelmingly positive and we’ve been delighted to receive comments praising teams across the council from Environmental Health to parks for the truly excellent service they continue to provide.

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“That we have continued to provide our core services and, at the same time, respond to the significant challenges of Covid-19, is testament to the resilience and hard work of our staff and partners who have shown their commitment to ensuring that we come through this as safely as possible. I commend them for all they have done and continue to do.

“Whilst we are not quite there yet, I know that this same spirit and determination will stand the Staffordshire Moorlands in the best place to begin to recover as we gradually ease out of lockdown and move to the future with confidence.”

For more information visit the council website here.

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