Redeployed council staff have helped deliver more than 17,300 home visits to vulnerable residents during the Covid-19 crisis.
Stoke-on-Trent City Council has expanded its home care team to 174 staff, including 100 retrained employees from other departments such as leisure centres, to meet the increased demand for services resulting from the coronavirus outbreak.
Staff have made a total of 17,311 visits, delivering 8,500 hours of personal care and re-enablement support to 233 residents, including some who are self-isolating or shielding at home.
And five new casual care workers are starting work this week, after the council received 35 applications from members of the public responding to the Stoke Cares recruitment campaign.
The council had originally hoped to create a bank of 40 casual staff when it launched the campaign at the end of March.
Council leader Abi Brown said: “Our teams provide personal care and re-enablement support all year round to help vulnerable people living in their own homes.
“This work has drastically increased during the pandemic as we have worked in partnership with local hospitals and the NHS to support people in returning home as quickly as possible, to prevent the risk of exposure to and spread of the coronavirus.
“Redeployed staff have been given in-house training on the safe handling of people, adult safeguarding, infection control, safe administration of medication and administration of medication via different routes – not just tablets, but also eye drops, or a cream.
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“They are helping residents with personal care, meal preparation, getting up in the morning and putting to bed, prompting and giving medication.
“It has been a huge operation for our social care teams to meet the needs of residents and to ensure we have the staff in place to do that.
“The support of our vastly experienced employees in leading this work has been fantastic, and staff that have been retrained deserve huge credit for making such an important contribution in helping the lives of city residents at this most testing of times.”
The council is still looking to recruit more casual care workers for its bank.
Recruits are employed on a zero-hours basis, with work being offered ‘as and when required’. They will be paid £10.14-an-hour, with an extra payment of up to £200 a month for those providing personal care, such as bathing people and helping them go to the toilet.
The roles are flexible and can include weekend and evening work and can be adapted to people’s personal circumstances. A background in care would be helpful but is not essential as training will be provided by experienced city council staff.
Anyone interested in the roles can call the council on 01782 238019 or visit the council’s website here and search for casual care worker (personal wellbeing assistant).
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