A family has accused the NHS of breaking promises – as their 91-year-old loved-one faces waiting weeks for a coronavirus jab.
The OAP has been struck down with fear and loneliness during the coronavirus pandemic and was unable to attend her husband’s funeral in the first national lockdown.
And with visits from different carers three times a day her family says she is at a greater risk of catching Covid-19.
Now they say Longton Hall Surgery, in Blurton, has been promising the vaccine since mid-December – and there is still no appointment in sight.
One relative said: “As a family, as soon as we heard about the vaccine we were on the case. We’ve been promised the vaccine since December 14. Then they said, ‘call back later in the week’. So we called back… no update. Meanwhile younger people we knew were getting the vaccine, and people across the country too.
“Then we were told, ‘so sorry, first week in January’. So we rang back on January 4 and were told ‘sorry it will be a couple of weeks now’.
“It’s disgusting. Multiple vulnerable people are being let down.
“This woman has underlying health issues. She’s scared to leave the house and is grieving from the death of her husband. It’s just disgusting. It feels that, as a family, we are not shouting loudly enough.”
Health bosses have blamed ‘logistical issues’ beyond their control for the delays.
A Stoke-on-Trent and Staffordshire Clinical Commissioning Group spokesman said: “Primary care networks across Stoke-on-Trent are working hard to vaccinate our most vulnerable patients.
“We are doing this as the vaccine becomes available and there have been some logistical issues beyond our control.
“We would like to reassure patients that they will be contacted by their GP surgery when it is their turn to be vaccinated and there is no need to call them. We are happy to clarify this.”