Thousands of families who pay for annual passes to one of North Staffordshire’s best-loved visitor attractions are not being left out of pocket.
The Italian Gardens within the Trentham Estate is currently closed during the coronavirus pandemic.
But estate bosses have revealed that memberships are now frozen for the duration of the closure.
It is not known when the Italian Gardens will reopen.
In an update for members, Trentham Estate states: “It is with a heavy heart that we find ourselves unable to welcome you during these difficult times. We would just like to reassure you that your membership is now frozen, and the time that we are closed will not be lost.
“We are looking at various options to ensure that you don’t miss out on these glorious months of spring. We could simply extend your membership for the lost time or – dependent on the duration of the closure – we could offer complimentary admission for the ‘lost months’ to use in 2021.
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“This will very much depend on when your membership expires and when we reopen as we would understand you not wishing to accept winter months in exchange for summer ones.
“If you have purchased or received an annual ticket as a gift, and have not yet activated it, we will extend the validity date so that you will be able to activate it when we reopen.”
An adult annual pass costs £67. It is £62 for OAPs, students and the disabled, and £10 for children aged between three and 15.