What Sky Sports and BT Sport have told Stoke City fans about subscription refunds



Sky Sports and BT Sport will  not  be offering customers a refund on their subscriptions, despite the Premier League and Football League suspending fixtures for at least three weeks.

Bosses of the game in England came to the decision after a number of players and officials tested positive for the coronavirus that is wreaking havoc on sport across the world.

Both providers will be reworking their schedules to make up for the lack of live football, with fixtures not set to return to April 3, at the earliest.

Stoke City had only announced earlier this week that Easter fixtures against Leeds United and Birmingham City could be rescheduled to accommodate broadcasting demands. Those fixtures are now in major doubt and how and when football is to be resumed remains at the centre of negotiation and speculation.

According to the Guardian,  BT will be showing reruns of matches already played, WWE and films and documentaries.

Their current position is that there will only be two weekends affected, with an international break scheduled during the planned suspension.

It has been confirmed that both companies will not be refunding subscribers.

Sky Sports managing director, Rob Webster said: “Sky Sports is working closely with all our partners to better understand the impact on the annual sporting calendar.

“We recognise that it is a fast-moving situation and we are working at speed to ensure we continue to deliver for all of our customers. A number of sporting events have been postponed, but not cancelled, so we expect to be able to show these when they are rescheduled. Therefore, our live schedule is likely to look different for a period of time. As more information becomes available, we will continue to provide updates to all of our customers.”

Meanwhile, a BT spokesperson has said: “We apologise to customers about the changes to the BT Sport schedule this month due to the impact of Covid-19. The situation is evolving rapidly and we are working with the leagues to continue to broadcast live sport wherever possible and broadcast games when they are rescheduled over the coming months.

“We will continue to broadcast a wide range of BT Sport content including films and documentaries and we will update our customers as we have a clearer view of the remainder of the season.”

Stoke City’s remaining fixtures

Postponed: Reading v Stoke City

Postponed: Stoke City v Middlesbrough

Postponed: Wigan Athletic v Stoke City

April 4 (3pm): Stoke City v Barnsley

April 10 (3pm): Leeds United v Stoke City

April 13 (3pm): Stoke City v Birmingham City

April 18 (3pm): Bristol City v Stoke City

April 25 (3pm): Stoke City v Brentford

May 2 (12:30pm) Nottingham Forest v Stoke City





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