A baffled resident has hit out at the council after reporting fly-tipping, as the council said they ‘couldn’t find it’ – despite visiting just last week.
The repeat fly-tipping in Joiners Square behind the Hiccups shop at a Waterloo Street alleyway had been reported since April 18, and by April 28, two fixed penalty notices of £400 were issued to residents.
Some of the fly-tipping was then cleared by Stoke-on-Trent City Council, but the pile was added to again in early May.
The resident, who does not wish to be named, reported the fly-tipping again through the MyStokeApp, only to be told the council ‘could not find the fly-tipping’.
The authority then updated the case to say it could not be resolved.
The baffled resident said: “I would previously get a prompt resolution when I reported fly-tipping but recently it has gotten much worse.
“The response I got today (May 5) was just baffling. The case has been updated today to say it cannot be resolved as they can’t find it.
“It’s close to the road and not at all hidden. So I’m not sure how they can’t find it.”
Ward councillor Alastair Watson said: “It is clear the cabinet has been taken away but what about the rest of it? It is clearly getting added to everyday that goes past when it is not cleared. It is possible they may blame an admin error for this but it is lack of investment and prioritizing at fault.”
Stoke-on-Trent City Council have since removed the fly-tipping.
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