Mum banned from Asda after using baskets for unusual reason



A mum has been banned from Asda after a heated argument with a security guard about how she was using the supermarket giant’s shopping baskets.

Natalie Taylor, 38, was shopping last Thursday when she was told the store had run out of plastic bags and she would have to use freezer bags costing £1.79 each.

And when she refused to pay the £10.74 extra, she packed her shopping back up in her two baskets, and attempted to take them home before security stopped her.

Latest Stoke-on-Trent and North Staffordshire headlines

Natalie, from Hull, said: “I would have needed six bags and I wasn’t paying that so I thought I’d take the two baskets and bring them back.

“This is one of the most deprived parts of Hull, I’m not paying £1.79 each for a bag.”

She said she put the baskets into her car boot and was planning to return “two minutes later” with them emptied, as she lives literally round the corner from the superstore.

However, she said a security guard came out to the car park and challenged her.

Natalie, who said she’s been shopping there since it opened around 20 years ago and visits four or five times a week said: “I heard this security guard shouting ‘you can’t take them baskets’ and I said I only lived round the corner.

“He was being rude and I was being rude, and it escalated. I was swearing but I’m a Hessle Roader,” she said.

“He went to grab the baskets and I tapped him on the hand and said ‘don’t touch my stuff’ as I’d paid for the shopping and they were my belongings.

“He was going on about his manager, so I said go and get him then, instead of him sending his lapdog.”

He got the baskets and said “do you know what, don’t bother coming back, you’re banned, you can shop over there”, pointing at Lidl.

Natalie said: “I told him ‘don’t tell me where to do my shopping’.

She added: “I’m not a thief, I haven’t taken anything in my life. What do I want to take shopping baskets for?

“I’ve got OCD, there’s nothing in my house that doesn’t belong there. Does he think I’m going to put them in my lounge as an ornament?”

Natalie said she’s one of their most loyal customers, having shopped there since the store opened.

Sign up to the StokeonTrentLive newsletter for all the latest news by clicking here.

She added: “I’m going back. I’m not trekking to the nearest Asda at Mount Pleasant.”

A spokesman for Asda said: “Banning a customer is always a last resort however we do not tolerate any abuse towards our colleagues.

“We understand that it was frustrating that our Hessle Road store ran out of carrier bags temporarily, which is why we offered customers the use of cardboard boxes usually used for our deliveries to carry their shopping home.’’





Source link

Leave a Reply

Your email address will not be published. Required fields are marked *