Pregnant mum’s hellish Midlands flat with ‘dead mice and broken oven’


A mum-of-three who is heavily pregnant has slammed her local council – after claiming they left her family stuck in a flat with ‘mice, mould and a broken oven’.

Hayley Wills, 29, says the rodents have chewed through school uniforms, the unborn baby’s clothes and the box for his cot, and adds there have been droppings left all over the house and on sofas.

Her and her boys, who are 10, seven and two, found and pictured two dead mice tucked behind her washing machine amid the problems at her Midlands home.

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Her cooker has been broken for more than a week, leaving Hayley having to walk to her brother’s house half an hour away to cook for her children.

The family moved into the two-bed flat back in November 2018 as temporary accommodation.



Some of the mice droppings left around the house
Some of the mice droppings left around the house

But she claims it took two years to get onto the bidding list with Birmingham city council, and she’s now bidding on properties weekly in the hope of escaping the ‘hellish’ temporary flat – which is one bed less than she’s now eligible for.

“The problems were already here before I moved in,” she told BirminghamLive in a desperate plea for help just four weeks before her baby’s due date.

“When I got there they told me the property had just been fumigated from rats and mice, we didn’t notice anything at first.

“The mice are everywhere [now]. I washed all the baby clothes, but I’m having to store things at my neighbours because the mice are destroying everything, they’re chewing through my children’s uniforms.

“My unborn baby’s cot is stored underneath my bed, they’ve chewed through the box. I could clean my living room, leave for the night, I’d go back in and take the cushions off and there’s mice poo under my cushions and my sofa.

“My youngest son, he picks up everything, he’s a toddler he puts everything in his mouth.

“I heard squeaking and when I looked, there were three dead mice stuck behind the washing machine. I’ve had to pull it out and where they’d been dead for a few days they had got maggots in,” said the mum, who is currently unemployed due to her ongoing health issues.



Hayley, pictured with the broken cooker leaving her having to walk to her brother's home to feed the kids
Hayley, pictured with the broken cooker leaving her having to walk to her brother’s home to feed the kids

“I shouldn’t be here in three years, I should have had the support and the help that I needed. They’ve just put me in here and left me in here.”

“I’ve had enough of it now, I’m constantly cleaning the walls in the bedrooms. I’ve tried to make the flat look more homely, less clinical, more adequate for my kids to feel like it’s a home.

“They went to my mum’s in the six week holiday and when they came back they cried their eyes out because they just don’t want to be in this place no more – and I understand.

“I wake up every morning and I don’t want to get out of bed, I don’t want to get up and do nothing because there’s nothing I can do that will better this place.

“It’s affecting not only me, but my children, mentally, physically and medically.”

She is allegedly also still waiting for the council to fix the cooker, which she says has been broken for over a week. Cooking for her children has therefore been made difficult, with her now walking up to half an hour to her brother’s home to make their meals.

Hayley said: “I’m still waiting for someone to come and look at the cooker, it’s not just the mice.”



The flooring is in ruins with the house barely suitable for living in
The flooring is in ruins with the house barely suitable for living in

She added: “I’ve had to use my neighbour’s cooker or my brother’s cooker [half an hour walk away], I have to take food from my house, go and cook for my kids while they’re at school and handle things before they get back so I can keep them in a routine.

“They either eat at my brothers or I cook it and bring it back and I have to heat it up in the microwave when they come home.”

Birmingham City Council apologised for the ‘distress’ to Ms Wills and addressed the problems after BirminghamLive got in touch for a statement.

A spokesman for the council said: “We are very sorry for the distress that the mice at this property have caused the tenant. The property has now been inspected by a pest control officer and a treatment programme to control the current mouse infestation has begun.

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“Regular bait monitoring will take place over the coming weeks until the current rodent issue has been eliminated.

“A programme of works has also been agreed with the tenant to repair or replace those items in the property which are defective or broken including the cooker.

“The only mould which the inspection found was behind the toilet which was minor and has been treated.”





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